Frequently Asked Questions (FAQ)
If you have any issues or problems with the website feel free to use our contact form to send a message to KGRA Website Technical Information.
How do I listen to past shows?
You can visit individual show pages through the Show Times menu and have access to I-Tunes and RSS feeds for archives for that show. (Please note: If you do not have an RSS reader the RSS link may not work correctly.) Past shows are also available at http://archives.kgraradio.com. You can select any of the categories and then see a list of all the archives for that specific show. If you click on an individual archive that you are interested in, it will take you to another page where you will be able to download that individual show or stream it with the embedded player.
All Shows are achived 60 to 90 days after they initially aired.
Special Members only archives will be available 24 to 48 hours after they air for live streaming. Shows are also re-broadcast during periods where there are no live shows scheduled.
Where are the Archives?
Clicking on the archives button will take you to our new archives.kgraradio.com site. There you can pick the show you want to listen to and either download the show directly or listen to it through the embedded player.
How can I get the show on I-Tunes?
Every show page has both an RSS and I-Tunes icon. Clicking on the I-Tunes Icon will load that show’s currently available archives into your I-Tunes Application. The RSS Icon will open up your default RSS reader and show you a list of the shows archives there.
Why don’t I see any recent shows?
Shows will not appear for download till 60-90 days after it has been aired. We hope you will join us for the live shows every week. If you purchase a membership you will have access to the members only area and be able to stream shows about 48 hours after they have been broadcast.
Why are the shows being delayed?
Every one of our hosts works hard to put on a live show every week or every month. Each show is recorded and then goes through post-processing. This means that when the show is replayed or downloaded it represents premium quality. Our memberships help to pay to not only keep the KGRA alive and kicking but to invest in better content in the future. We delay the shows so that our members are the first to have access to our premium content.
How can I become a moderator in the chat room?
All of our moderators are hand picked from people we have gotten to know on a personal level. This means that they are people that we can trust to represent the best intrests of the KGRA in the chat room. If you continue to show up in the chat room on a regular basis, participate intelligently in the topics presented during live shows, and show that you are committed to helping out, you may be asked to be a moderator. Please keep in mind that we do not accept requests and the moderators are by invitation only. Asking to be a moderator most likely will make sure that you won’t become one.
When are the live shows broadcast?
There is a Show Times menu item at the top of the webpage. Hoving over this with your mouse will bring up a drop down menu that lists all the days and times of the LIVE shows.
Where can I find more information on the shows that KGRA-DB broadcasts?
Clicking on the Show Times menu item will bring up a list of all the shows. Clicking on any of the show titles in either the drop down menu or in the show list will bring up a show information page.
How can I listen to the show on my phone?
Anyone who has an Android or I-Phone can download an app from Live365. You can find the app page here: http://www.live365.com/web/components/content/downloads/mobile.live
What happened to the Global Radio Alliance?
We are officially licensed with the National Association of Digital Broadcasters (NADB) and have been assigned the callsign KGRA-DB for digital broadcasting. We have adjusted our look to reflect this new status.
How can I get in touch with the KGRA?
There is a contact menu item above the main menu.
How do I become a member?
You can find details on memberships through the Members menu item at the top of the website.
How do I listen to the LIVE stream?
You have several options available to you. We have a Live365 pop out player that is compatible with most mobile devices and web browsers. We also have Shoutcast 128k and 64k streams in pop out players as well. All Three of these pop out players are available through the drop down KGRA On Air menu at the top of the page. These players will open in their own window and allow you to continue to browse while you listen. We also have links on the home page for those of you that wish to listen using your own media player. There are both shoutcast 128k and 64k streams available. Please note that these links will open up whatever media player you have set to play a .pls file. We also have links to pages where you can download one of these players.
What is the standard format for a Digital Radio Uniform Identifier (DRuID) or Internet Radio Uniform Callsign (IRUC)?
Each country is assigned one (or multiple) prefixes to uniquely identify Internet Radio or digital-only broadcasting stations operating within its territory. The prefix generally begins with one or two letters to identify the country, which may be followed by one or two numerals which identify the radio district within the country. For example, the main prefix for Great Britain is “G”, while the main prefix for New York, New Jersey and most other locations east of the Mississippi River in the United States is “W.”
The station operator may choose the two or three letters that follow the standardised prefix, or may select to have them assigned sequentially by IRUC. To denote that the station broadcasts on the Internet (or any streaming audio service such as a computer, smartphone, wireless radio/receiver, Internet-enabled portable device, or similar appliances), the “-DB” suffix follows the assigned call letters. For example, a station operator in New York (USA) may request to have the callsign WNY-DB or WNYC-DB assigned. “two digit” callsigns, such as WN-DB, are not permitted.
Membership signup problems.
The most common cause of membership sign up problems are invalid credit card or payment options set in PayPal. PayPal requires that you have a valid payment option set in your PayPal account. If you have PayPal linked with an expired credit card or a pre-paid card with a 0 dollar balance, the payment will be rejected. Please check to make sure the payment option you have linked with your PayPal account is up to date and valid. If you are still having a problem you can send an e-mail to [email protected] Please include the error you are recieving, the e-mail address and User ID you are attempting to sign up with, the membership you are attempting to purchase as well as the type of payment you are using.
